Central Station Services

Direct Line ― (734)-283-9000

24 Hour Automated Monitoring

Here at Wyandotte Alarm Company we have our own UL listed and FM approved Central Station for monitoring your home or business.  We use advanced software which allows us to provide you with a wide range of services to maximize the full potential of your alarm system.  We staff our Central Station 24 hours a day, 365 days a year for your protection.  We are always there when you need us.

Alarm Dispatching

When we receive an alarm, we dispatch the proper authorities and contact your designated representatives.  Our state-of-the-art software allows us to customize the way alarm signals from your home or business are prioritized.  If you have special monitoring needs, contact us at (888)-285-9700 ext. 123.

Tracking Users

Our Central Station software can track and archive information concerning the operation of your security system.  With this service, you are only a phone call away from knowing the date, time, and name of the person who turned your system on or off.

Late to Close

Never let your business go unprotected overnight again.  With this service we will call your representative if your alarm is not set by a designated time each night.  This service is great for businesses with after hours cleaning crews or flex-time workers.

Test Signals

How do you know that your alarm system will reach us when you need it to?  We will program your alarm to periodically send a test signal to ensure that it is working properly.  If we don't receive the test signal we will contact your designated representative and alert them to the situation, so that the proper steps can be taken to resolve the problem.

Supervised Openings & Closings

An alarm system can keep intruders out, but what about employees with a key and a code?  If you don't want them in your building after hours we can supervise your opening and closing times.  If someone arms or disarms the system outside of your designated opening and closing times we will notify you or a representative of the situation.

Activity Reports

Would you like a report of all the activity concerning your alarm system (e.g. openings, closings, bypasses, and alarms)?  For a nominal charge we will send you a weekly report of all activities.

System Changes

Our advanced systems and software allow us to make changes to your alarm system without having to visit your home or business.  This is a big advantage for our customers who have busy schedules, plus it is less expensive than a service call.  Changes to your codes, zones, partition information and more can be made quickly and easily, without the inconvenience of scheduling a service call.

Remote Activation

Forget to set your alarm system?  For a nominal charge, we can set your alarm system for you remotely from our Central Station (most systems).

 

WYANDOTTE ALARM COMPANY
1409 Oak St., Wyandotte, MI 48192
Main Number: (734) 285-9700  •  Central Station Number: (734) 283-9000